Help & Support
We’re only a click or a call away. Contact us today
How can we help?
The fastest way to receive a solution on your questions is to send us an email with a detailed description of the problem and also evidence, along with screenshots that will help our engineers get a clearer picture of the issues. This will enable our engineers to identify the issue quickly.
PHONE NUMBER
Malaysia Support Number
+603 5870 3750
What are you looking for?
Free
Free Tier Support Customer
All of our customers receive free-tiered support via email and ticketing system. However, this service has not been backed by any SLA yet. Please note that phone or team-viewer-based support is not available.
Email: support@point-star.com
Premier
Premier Tier Support Customer
Customers on Premier Support plans have support provided over both the phone and team-viewer access to their desktop.
Email: premiersupport@point-star.com
Contact Number: +603 58703760
NetSuite Support
Oracle NetSuite Support
Get your NetSuite support here or contact us via the following channel.
Contact information:
Malaysia: +603 5870 3766
Singapore: +65 6661 9281
Indonesia: +621 3970 2709
