WORKPLACE COLLABORATION
CLOUD COMPUTING
BUSINESS APPLICATIONS
EMERGING TECHNOLOGIES
CLOUD TRANSFORMATION
BUSINESS SERVICES
TECHNICAL SERVICES
PROFESSIONAL SERVICES
WORKPLACE COLLABORATION
CLOUD COMPUTING
BUSINESS APPLICATIONS
EMERGING TECHNOLOGIES
CLOUD TRANSFORMATION
BUSINESS SERVICES
TECHNICAL SERVICES
PROFESSIONAL SERVICES
Freshworks
Freshworks
Yee Mei Lee2022-11-22T10:09:20+08:00Freshworks CRM is a cloud-based customer relationship management (CRM) solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers. Key features include one-click phone, sales lead tracking, sales management, event tracking and more.
Generate 10X more qualified leads and close deals faster with a digital-first, all-in-one 360° CRM. Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine. Besides, you can build tailored campaigns and optimize them with real-time data for better engagement.
Finally, nurture your leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships.
Find the Freshworks CRM plan for you and discover the best leads, boost customer engagement, and drive deals to closure with a smart, comprehensive solution
* All prices are exclusive of applicable taxes
An intuitive, refreshing UI empowers users from day one, with a tool they’ll love to use. You can be up and running in minutes.
Break down data silos. Build a complete view of your customers across multiple touchpoints. Personalize customer interaction to deliver customer delight.
Impact revenue growth in real-time and forecast with greater accuracy using ready-to-use, AI-powered contact scoring, pipeline management, and forecasting.
Boost team efficiency with automation. Amplify your sales productivity. Save time to do more.
Create tasks, reminders, and appointments. Get an overview of upcoming activities on the activity dashboard, and avoid missing on opportunities.
Freshworks CRM automatically assigns leads to salespeople across territories, based on lead-routing rules.
Automate sequences of sales actions like emails, calls, and SMSes, and personalize interactions to close deals faster.
Automate your key tasks and business processes with intelligent workflows. Reduce manual dependency, save time, and sell more.
Send notifications to internal teams when certain custom actions are completed, including lead sign ups, upgrades, cancellations, and more.
Give access to team members to take part in deal-related discussions. Use Slack for real-time collaboration and close more deals.
Remote selling and marketing are critical. Freshworks CRM keeps teams productive by keeping them organized, helping them collaborate, and empowering them to engage with customers across channels at the click of a button.
Gartner Magic Quadrant 2020 – Sales Force Automation
Gartner Magic Quadrant 2020 – CRM Lead Management
G2 CRM Software Leader 2020
GetApp CRM Software Leaders 2019