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Change Management

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Adopt new technology, and work in innovative ways for your business and operation success requires change in people. We work with you to help you address the specific change management requirements of your environment by preparing a customized change management plan, and sponsorship building  and continuous support.

UNDERSTANDING THE CHANGE MANAGEMENT STRATEGY

Tactical

Reducing cost with quick ROI and minimal disruption to your IT organization

Strategic

Increasing the value by streamlining operations to be more efficient and effective

Transformational

Transforming your IT organization into an engine of innovation and as a partner to the business

CHANGE = RESISTANCE AND RELUCTANCE

OUR STRUCTURED APPROACH

Assess

Assess the need for change and define the future vision

  • Define the people vision
  • Define success metrics
  • Identify and analyze stakeholders
  • Assess cloud maturity - People

Plan

Plan the desired state and understand the impact

  • Define target people state
  • Identify gaps and change impacts
  • Outline initiatives and timeline
  • Create stakeholder engagement, communication, and training plan

Deploy

Deploy the change adoption management activities

  • Deploy target people operating model
  • Deploy stakeholder engagement, communication, and training plan

Optimize

Feedback loop and continuous improvements

  • Measure success
  • Keep on engagement stakeholders
  • Refine communication and training plan
  • Conduct continuous improvement

OUR CHANGE MANAGEMENT METHODOLOGY

EXCITE

Engage Stakeholders

Build sponsorship, define scope and plan your support model, communications, and training

ENABLE

Deploy Services

Deploy services and execute on support model, training, and communications plans

EXPAND

Grow Adoption

Establish a Customer Change Management team, run Transformation Labs, and manage support operations

EMBED

Measure and Promote Successes

Measure adoption progress, promote success stories, and support users through self help

HOW WE SUPPORT PEOPLE DURING CHANGE

Sponsorship

  • Executive business sponsor
  • Executive committee
  • Innovation Council

Organization Analysis

  • User group impact analysis
  • Success criteria
  • Metrics

Communications

  • Elevator pitch
  • Diversified communication channels
  • Marketing

Training

  • Training needs analysis
  • Going Intranet Site
  • Diversified training vehicles

KEY ACTIVITIES

Kickoff Workshop(s)

Provide planning workshop(s) support to kick off the project, assess the customer’s current environment, and make recommendations around the critical change management activities, namely sponsorship, organization analysis, communications, and training.

Sponsorship and Engagement

Our Professional Services Team will provide best practices for identifying influencers within the customer’s organization, and provide recommendations for the executive and peer-to-peer support networks plan.

Training

Advise on your training needs analysis and training approach to enable the your employees to better use the new technology or solutions and become more productive in their work.

Organizational Analysis

Advise on best practices to gather insights on user groups, change impacts, and potential watch points, as well as to identify key influencers and use cases.

Communications

Provide your team advice on change-related messaging and a communications plan template that aligns with the customer’s strategic vision.

Change Management Plan

Based on the preceding analysis, provide detailed feedback on your change management plan to ensure it is customized to address any potential risks identified, engages your customer across all levels of their organization, and increases their speed of adoption.

In order to provide the best for our clients, we have to be certified, verified and experienced. Check out our awards and accreditation.

VIEW OUR ACHIEVEMENTS

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