
Google Workspace is known for its user friendly experience, though sometimes organisations would like to learn more about how to fully take advantage of all the features Google Apps offers.
PointStar provides our clients with top-tier quality Google Workspace training and deployment services to improve user satisfaction and increase efficiency in your work-environment.
Post-Implementation Training
A range of post-implementation training for Google Workspace will minimise user frustrations and maximise workplace proficiency and adoption.
You’ve just gone Google, what now? It is often the case that some users unfamiliar with Google’s offerings will feel lost or experience some difficulties without any training provided. And if left unattended to, those unfamiliar users will begin to develop negative feelings towards the implementation.
As one of the leading Google Workspace partners in the Asia Pacific Region, we have the proficiency and prowess necessary to guide your end-users on how to make the most of their new-found productivity suite.

End-User Training
Ensure your users are satisfied and taking full advantage of what Google Workspace has to offer
Our team will be able to train your end-users on the basics of Google Workspace, Gmail, Calendar, Drive, and more! We will also offer more in-depth training – such as how your users can make the most out of collaborating in documents, utilising Chat to communicate, and share calendars events and resources with each other.

Administrator Training
Equipping your IT team with the knowledge they need to successfully administer Google Workspace.
Our team of Google Deployment specialists will be able to walk your IT team through the entirety of Google Workspace admin panel, ensuring that in the future your IT team will be well prepared to handle any issues and manage your organisation’s Google Workspace environment proficiently.
Our team of experts constantly update themselves through various collaboration sessions with our counterparts at Google Cloud.
Between Google and PointStar, business best practices are always being updated into our methodology – meaning that we will be able to impart this knowledge to grant you the very best service your business expects.
Our Happy Clients
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Google Workspace Training Syllabus
OL-GS100: Google Workspace Elementary
Google Workspace Elementary serves as the starting point for new users as they begin their journey with Google Workspace in their organisation. This training is intended to provide an overview of core Google Workspace Applications and equip users with basic Google Workspace functions.
PREREQUISITES
Minimally, participants must be able to sign into their corporate Google Workspace account.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this training, participants will be able to:
- Understand the overview of Google Workspace applications
- Use Gmail to send and receive emails, search and filter emails and organize their inbox
- Use Calendar to schedule events, create reminders and share and view their colleagues’ calendars
- Use Chat and Meet to start chat or video calls and share their screen with guest(s)
- Work with Drive (and Team Drive if applicable) to upload, store, sync and share files with other users
- Use Docs, Sheets and Slides to create, import, edit and format files. Learn how to use the collaboration features and print and download the files
SY-GS101: Google Workspace Fundamentals
Google Workspace Fundamentals training gives you an overview of Google Workspace basic applications along with a greater understanding of the benefits of cloud, particularly collaboration and communication. The skills acquired will help make your work effortless and streamlined.
PREREQUISITES
Participants need to have at least 1 month of experience with Google Workspace.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Save time using canned responses, keep track of important tasks with a to-do list and be aware of email security practices in Gmail
- Schedule and manage events and resources with Calendar, find the best time for the meetings and getting daily agenda
- Use Chat and Meet to invite people to a group chat. Also, to share links and resources through the video call group chat
- Upload and manage Microsoft files on the Drive.
- Compare “My Drive” and “Team Drives” (for Business and Enterprise accounts), and understand key points about sharing files
- Navigate through Docs, Sheets, Slides and learn advanced collaboration features and automate with “Explore”. They will learn to edit effectively in Docs, use formulas and functions in Sheets and create professional presentations with Slides.
SY-GS201: Google Workspace Advanced [ Gmail / Calendar / Hangouts / Meet / Chat ]
Google Workspace Advanced Training is designed to accelerate your learnings. This training can expand your skills, with in-depth treatments of advanced topics surrounding the communication part. This is an extended training with hands-on guidance on Google Workspace Applications.
PREREQUISITES
To get the most out of this training course, participants need to have at least 1 month of experience with Google Workspace.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Perform mailbox delegation in Gmail and set up 2 step verification, together with proper signout method and other security awareness
- Organize their inbox with labels and inbox types. Automate task using filters and pre-written replies
- Explore features like Snooze, +mention, hovercard, working with attachments and taking actions from the inbox
- Add and schedule events in Calendar along with restoring and rescheduling events. You will be able to automate events created by Gmail along with creating team calendar, manage the calendar privacy settings
- Working with Chat on computers and mobile devices, understand who is online and differences between Hangout and Meet. Sharing links and resources with some tips on smooth and seamless calls.
- Understand and communicate with Chat and use Bots to automate task with Google Calendar and Drive
OL-GS202: Google Workspace Advanced [ Drive / Docs / Sheets / Slides ]
Google Workspace Advanced Workshop is designed to accelerate your learnings This training can expand your skills, with in-depth treatments of advanced topics regarding storage and collaboration. This is an extended training with hands-on guidance on Google Workspace Applications.
PREREQUISITES
To get the most out of this training course, participants need to have at least 1 month of experience with Google Workspace.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Upload MS files to Drive and track files shared. Compare My Drive and Team Drive and understand key points about sharing files. List and distinguish between multiple the roles of the members of team drive
- With Docs take a look conversion issues and some advanced features like Making Copies and Viewing Revisions, Suggest changes and assign comments.
- Explore feature of Sheets along with creating pivot tables, charts and adding functions and formulas, sort data and use filters to create views of the data. Import and link data from multiple sheets
Embed charts in Slides, working with master slide, insert images and various other elements furthermore starting a Q & A Session with the audience.
OL-GS203: Google Workspace Advanced [ Forms / Sites / Groups ]
Purpose of this Google Workspace Advanced Training is to have an understanding of the applications Forms, Sites, and Groups to better collaborate and use Google Workspace functionalities to the fullest. This hands-on training will give a wider perspective of the productivity and collaborative features of Google Workspace.
PREREQUISITES
Participants need to have at least 1 month of experience with Google Workspace
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Understand the Forms elements and create custom forms for surveys and questionnaires.
- Trainees will preview form, change form settings and look at various ways of sending the form to the users most important to gather and analyze the responses using Sheets.
- Recognize the Sites elements and create a website without any coding knowledge and website design skills, including adding videos, maps, presentations, documents, and most importantly updating and personalizing the website
- Acquire skills in sharing, collaborating and finally learn how to preview and publish the website
- Learn the function of the different types of discussions Groups through the web interface and emails. Understand how they are different from Admin groups and Contact groups
- Create and manage different types of groups in the domain and customize the settings to get the most out of Groups
OL-GS301: Google Sheets Advanced Training
Google Sheets Advanced Training will guide you with applying the powerful tools in Google Sheets for organizing, visualizing, and calculating data in a spreadsheet. Collaborate with team members in the same spreadsheet in real time. Perform calculations with formulas ranging from simple to sophisticated.
PREREQUISITES
Participants need to have at least 1-2 months of Google Sheets experience and be familiar with the general layout and interface or and are previous power Microsoft Excel users.
DURATION
2 hours
GOOGLE WORKSPACE APPLICATION

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Use “Conditional Formatting” and modify Columns, Rows, and Cells to personalize your files. Apply the “Explore” function to answers questions, suggest formatting and automatically create charts & analysis. Create “Pivot Tables” to summarize datasheet
- Understand cell references and work with multiple Google Sheets. Create simple to sophisticated formulas within Sheets
- Perform calculations using “Functions” and apply advanced functions like “Vlookup/Hlookup”, “SumIf/CountIf”and “Importrange”
- Protect your spreadsheets and cell ranges and sort and filter data in Google Sheets. Apply a filtered view that will filter a shared spreadsheet
- Evaluate the “Activity Dashboard” to assess collaborators, send emails and view reports
- Import data from other formats like CSV files, HTML, MS Excel
- Understand how to record Macros in Google Sheets
OL-GS303: Google Chat
The new Google Chat, a powerful way to communicate with teams of people in your organization. In this training, you will learn how you can use it to better collaborate and communicate with Chat.
PREREQUISITES
Minimally, participants must be able to sign into their corporate Google Workspace account
DURATION
1 hour
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Access Chat with the computer and on the mobile devices and understand the terminologies associated with it
- Send Private Messages, Group messages and create chat Rooms and have multiple conversations in the same room with multiple threads
- Use Chat to initiate, accept and join video call in a private and group messages and share files
- Manage Notifications and setting for conversations and Chat Rooms, Search and hide chats
- Use Bots to automate task, use @meet to create meetings in the calendars and @drive to share and collaborate with files on Google Drive
OL-GS401: Google Workspace Administrator
Every new Google Workspace Admin needs a formal start to the journey. Google Workspace Administrator training serves as the starting place for any new Google Workspace admin as they begin their journey of managing and establishing Google Workspace best practices for their organization.
PREREQUISITES
Familiarity with IT admin basics and primary understanding of domain ownership and management.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Describe the basic organizational benefits of using Google Workspace services for collaboration and technical deployment.
- Setup Google Workspace Accounts, and access and navigate the Google Workspace Admin Console. Manage Mail delivery, routing, and filtering
- Provision and manage their Google Workspace users
- Add, use, and manage Google Workspace organizations
- Manage Google Workspace services such as Calendar, Gmail, and Drive
- Establish fundamental security practices and setup for SSO, OAuth, and 2-step verification, use exception groups to manage security options by organizational unit
- Setup Device Management For Mobile Devices (Android/iOS/others), Chrome Devices
- Create a group used as a shared mailbox for a group of users, Q & A Forums, and distribution lists to share docs, sites, and videos. Able to use Groups for Business to manage permissions and group settings
- Admin panel Reports, Audit logs, Email logs and Custom Alerts
OL-GS402: Google Workspace for VIP/Executive
This training is designed to provide one-on-one support for Executives/VIPs to ensure they are comfortable with the products and that specific needs and questions are addressed.
PREREQUISITES
To get the most out of this training course, participants need to at be able to login into Google Workspace account.
DURATION
1 hour
GOOGLE WORKSPACE APPLICATIONS

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Log into Gmail, Review basic navigation, Delegate mail to your Admin. Setup inbox and turn on important settings, mail signatures, set vacation responder. Setup Priority Inbox groupings, right-side chat, Canned Responses, preview pane, unread message
- Evaluate 2SV and setup Google Authenticator, Google Prompt, generate Backup Codes
- Gmail productivity tips like toggling between Personal and Corporate accounts, Search, Label and Filter
- Calendar configuration, calendar Sharing Permissions with PA/Subordinates
- Setting up meetings with Hangout and Meet
- Accessing Drive and Collaboration on Docs, Sheets, Slides
- Working in the offline mode with Gmail and Google Drive
- Mobile Device Installation, Google Device Policy Manager