Your success is our top priority and we ensure that our customers receive the maximum return on their investment with NetSuite support. Every NetSuite customer gets basic support bundle. But as your business grows, you may need additional support. PointStar offers a flexible yearly support package. Customers will be charged according to the time consumed by the support team to resolve the issue.
Why choose PointStar?
- Direct access to our support team who know your business operations
- Proactive and predictive monitoring as well as guidance services
- Prevent & reduce risks such as downtime of business-critical applications
- Manage all functional and technical updates to your NetSuite
- Support with the roll-out of new releases twice every year
- Easy access to support case registration tool
- Strong partnership with NetSuite
- Global & local expertise specific to your regions and country
How can you ensure that your questions are answered and your issues are resolved quickly and effectively? How can you be proactive in keeping your solution fully optimal so you can focus on meeting your business goals? We have created a hands-on support service that addresses these types of questions, ensuring success with your solution, while accelerating ROI and mitigating risks.