Job Description :
- Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer hardware/software offered by the company.
- Investigates new items and makes recommendations for purchasing products.
- Checks inventory to ensure orders are in stock.
- Takes orders over the phone and in person.
- Advises customers on technical matters and recommends appropriate computer configurations.
- Solicits information about computer needs from customers.
- Negotiate price for the sale.
- Provide technical support after merchandise is purchased.
- Construct sales pitches and presentations.
- Travel to areas where needs are projected.
- Stay abreast of market trends.
- Serve as a customer service rep for customers who have questions or difficulties.
- Advise on appropriate user training.
- Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes.
- Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
- Brainstorm and execute lead generating campaigns such as cold-calling, edms, seminars etc
- Generate new business through customer visits, cold calling, and follow up on incoming sales leads.
- Oversee and execute end to end sales process for designated market segment with the manager
- Prepare and execute the stages of the sales process, including qualification, solution validation, proposal and negotiations
- Create and achieve a sales pipeline to achieve targets set for segment
- Achieve sales target
To apply for this job email your details to hr@point-star.com