Account Manager

Job Description

• Manage a team to ensure accounts are successful with PointStar’s products and services
• Generate and manage new sales pipeline among current client accounts, including up-selling and cross-selling PointStar’s various products
• Forecasts and tracks client account metrics to ensure customer satisfaction
• Operates as the point of contact for assigned accounts, developing and maintaining long-term relationships with accounts
•  Coordinate with team members working on the same account to ensure consistent service
• Collaborates with sales and marketing teams for campaigns for current accounts